Privacy Policy — tr66

tr66 is committed to protecting the personal data of all players. This Privacy Policy explains what data we collect, how we use it, and your rights as a tr66 user.

Last updated: June 2026
Data Encryption

All personal data transmitted between your device and tr66 is protected by 256-bit SSL encryption — the same standard used by major Malaysian banks.

No Data Selling

tr66 does not sell, rent, or trade your personal data to third-party marketing organisations. Your information is used solely to operate and improve the tr66 service.

Your Rights

You have the right to access, correct, and request deletion of your personal data held by tr66, subject to regulatory retention obligations.

Licensed & Compliant

tr66's data practices are governed by its international gaming authority licensing obligations and applicable data protection regulations.

1. Introduction

This Privacy Policy ("Policy") is issued by tr66 ("tr66", "we", "us", "our") and applies to all personal data collected and processed in connection with the tr66 platform accessible at tr66.win, including all associated services, games, promotions, and customer support interactions.

tr66 is committed to handling your personal data responsibly, transparently, and in accordance with the data protection obligations imposed by our international gaming authority licensing framework. This Policy explains: what personal data tr66 collects from players; the purposes for which that data is used; how it is stored and protected; with whom it may be shared; and the rights available to you as a data subject.

By registering a tr66 account and using the platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree to the practices described in this Policy, please discontinue use of the tr66 platform and contact our support team to close your account.

Note: This Policy is written in English. In the event of any conflict between a translated version and this English-language version, the English version shall take precedence.

2. Personal Data We Collect

2.1 Registration Data

When you register a tr66 account, we collect the personal data you provide, including: full legal name; date of birth; residential address; email address; and contact number. This information is required to create and maintain your account and to fulfil our KYC and age verification obligations under our licensing requirements.

2.2 Identity Verification Documents

To comply with Know Your Customer (KYC) obligations, tr66 may request copies of: a government-issued photo identification document such as a Malaysian MyKad, passport, or driving licence; proof of residential address such as a utility bill or bank statement dated within three months; and proof of ownership of the payment method used for deposits.

2.3 Financial Data

tr66 collects transaction data associated with your account, including deposit amounts, withdrawal requests, bonus credits, wagering history, and payment method identifiers (such as partial bank account numbers or eWallet identifiers). Full payment card numbers are not stored by tr66 — payment processing is handled by PCI-DSS compliant third-party payment processors.

2.4 Usage & Technical Data

When you use the tr66 platform, we automatically collect certain technical data including: IP address and approximate geolocation; device type and operating system; browser type and version; session timestamps and duration; pages and games accessed; and bet history and game interaction data.

2.5 Communications Data

If you contact tr66 via Live Chat, WhatsApp, or email, we retain records of those communications, including the content of messages, timestamps, and the identity of the support agent who handled your query. This data is used for quality assurance, dispute resolution, and training purposes.

3. How We Collect Your Data

tr66 collects personal data through the following means:

  • Directly from you: when you register an account, complete KYC verification, make a deposit or withdrawal request, contact our support team, or participate in a promotion;
  • Automatically: through cookies, session tracking technologies, and server logs when you access and navigate the tr66 platform;
  • From third parties: from payment processors (transaction status and identifiers), identity verification service providers (KYC document validation results), and fraud prevention partners (risk signals associated with an IP address or device).

4. How We Use Your Personal Data

tr66 uses the personal data we collect for the following purposes:

4.1 Account Management

To create, operate, and maintain your tr66 account; to verify your identity and age; to process deposits and withdrawals; to apply bonus offers to your account; and to provide you with customer support.

4.2 Legal & Regulatory Compliance

To fulfil tr66's obligations under its international gaming authority licensing, including KYC verification, anti-money laundering (AML) screening, transaction monitoring, and regulatory reporting where required.

4.3 Fraud Prevention & Security

To detect, investigate, and prevent fraudulent activity, money laundering, bonus abuse, multiple account registration, and other prohibited conduct as defined in the tr66 Terms and Conditions.

4.4 Platform Improvement

To analyse usage patterns and player behaviour in aggregate (anonymised) form to improve the tr66 platform, identify technical issues, and enhance the overall player experience.

4.5 Marketing Communications

To send you promotional offers, bonus notifications, and platform updates via email or in-platform messaging, where you have provided consent to receive such communications. You may withdraw your marketing consent at any time by contacting our support team.

4.6 Responsible Gaming

To monitor gaming activity patterns that may indicate problem gambling behaviour, and to enforce responsible gaming measures including deposit limits and self-exclusion requests in accordance with our licensing obligations.

5. Legal Basis for Processing

tr66 processes your personal data on the following legal bases:

  • Contractual necessity: processing required to fulfil tr66's obligations to you as a registered player, including account creation, transaction processing, and customer support;
  • Legal obligation: processing required to comply with AML, KYC, and other regulatory requirements imposed by tr66's licensing authority;
  • Legitimate interests: processing necessary for fraud prevention, platform security, and the improvement of tr66's services, where these interests are not overridden by your data protection rights;
  • Consent: processing for marketing communications and optional data uses, where you have given explicit consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

6. Data Sharing & Third Parties

tr66 does not sell or rent your personal data to third parties. We may share your personal data with the following categories of recipients, strictly for the purposes described in this Policy:

6.1 Service Providers

Third-party suppliers who provide services to tr66 under contractual data processing agreements, including: payment processors and eWallet providers (Touch n Go eWallet, Boost, FPX, Maybank, CIMB, Public Bank); identity verification and KYC service providers; IT infrastructure and cloud hosting providers; fraud detection and risk management services; and customer communications platforms.

6.2 Gaming Content Providers

Game software providers whose products are integrated into the tr66 platform may receive certain player session data (such as player ID and bet amounts) as required to operate their games. These providers operate under their own data protection obligations.

6.3 Regulatory Authorities

tr66 may be required to disclose player data to its licensing authority, financial intelligence units, or other competent regulatory bodies where required by law or by the terms of our operating licence.

6.4 Business Transfers

In the event of a merger, acquisition, or sale of tr66's business or assets, player data may be transferred to the acquiring entity, subject to equivalent data protection obligations being imposed on the recipient.

7. Cookies & Tracking Technologies

tr66 uses cookies and similar tracking technologies to operate and improve the platform. Cookies are small text files stored on your device by your browser when you visit tr66.win.

7.1 Essential Cookies

These cookies are necessary for the tr66 platform to function correctly. They maintain your login session, remember your language preferences, and ensure that security features such as CSRF protection work properly. These cookies cannot be disabled without impairing platform functionality.

7.2 Analytics Cookies

tr66 uses analytics cookies to understand how players navigate the platform. This data is collected in aggregate and anonymised form and is used to identify popular features, diagnose technical issues, and guide product development decisions.

7.3 Managing Cookies

You may control and delete cookies through your browser settings. Please note that disabling essential cookies may prevent you from logging in to or using the tr66 platform. Disabling analytics cookies will not affect your ability to use the platform.

8. Data Retention

tr66 retains personal data for as long as necessary to fulfil the purposes described in this Policy and to comply with our legal and regulatory obligations. Specific retention periods include:

  • Account data: retained for the duration of your account relationship with tr66 and for a minimum of five (5) years following account closure, as required under AML and licensing regulations;
  • KYC documents: retained for a minimum of five (5) years following account closure or the date of last transaction, whichever is later;
  • Transaction records: retained for a minimum of five (5) years from the date of each transaction;
  • Support communications: retained for a period of two (2) years from the date of the interaction, unless retained longer in connection with an ongoing dispute or investigation;
  • Marketing consent records: retained for as long as you hold an active tr66 account, or until consent is withdrawn.

Upon expiry of the applicable retention period, tr66 will securely delete or anonymise your personal data in accordance with our data disposal procedures.

9. Data Security

tr66 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. These measures include:

  • 256-bit SSL/TLS encryption for all data transmitted between your device and the tr66 platform;
  • Encrypted storage of all sensitive personal data and payment method identifiers at rest;
  • Role-based access controls restricting employee access to personal data to those with a legitimate operational need;
  • Continuous server monitoring and intrusion detection systems;
  • Regular security audits and vulnerability assessments conducted by independent third parties;
  • Multi-factor authentication requirements for tr66 administrative systems.

Whilst tr66 takes all reasonable steps to protect your personal data, no internet-based platform can guarantee absolute security. You are also responsible for maintaining the security of your tr66 account credentials. tr66 will never ask you for your password through any channel.

10. Your Data Protection Rights

Subject to applicable law and the data protection framework of tr66's licensing jurisdiction, you have the following rights in relation to your personal data:

  • Right of access: you may request a copy of the personal data tr66 holds about you;
  • Right to rectification: you may request correction of inaccurate or incomplete personal data;
  • Right to erasure: you may request deletion of your personal data where tr66 no longer has a lawful basis for processing it, subject to our regulatory retention obligations;
  • Right to restriction: you may request that tr66 restrict the processing of your personal data in certain circumstances;
  • Right to data portability: you may request a copy of personal data you have provided to tr66 in a structured, machine-readable format;
  • Right to withdraw consent: where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact tr66 via the channels listed in Section 14. tr66 will respond to verified data subject requests within thirty (30) days of receipt. We may need to verify your identity before processing your request.

11. Children's Privacy

The tr66 platform is strictly intended for individuals aged 21 and above. tr66 does not knowingly collect personal data from persons under 21 years of age. If tr66 becomes aware that personal data has been collected from a person under 21, we will take immediate steps to delete that data and close the associated account.

If you believe that a person under 21 has registered a tr66 account or provided personal data to us, please contact our support team immediately so that we can investigate and take appropriate action.

12. Third-Party Platform Links

The tr66 platform does not contain links to external third-party websites. Where tr66 integrates third-party game providers, those providers operate under their own terms of service and privacy policies. tr66 is not responsible for the data practices of third-party game providers in respect of data processed independently by those providers on their own systems.

13. Changes to This Privacy Policy

tr66 reserves the right to update this Privacy Policy at any time. Material changes to the Policy will be communicated to registered players via the email address on file or through a prominent notice on the tr66 platform prior to the change taking effect. The "Last updated" date at the top of this page will be revised accordingly.

Your continued use of the tr66 platform following notification of any material change to this Policy constitutes your acknowledgement of the revised Policy. If you do not accept the revised Policy, you should discontinue use of the platform and request account closure.

We recommend reviewing this Privacy Policy periodically to stay informed about how tr66 protects your personal information. This Policy was last reviewed and updated in June 2026.

14. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or tr66's handling of your personal data, please contact us through the following channels:

  • Live Chat: Available 24/7 within the tr66 platform — the fastest way to reach us for account-related data queries
  • WhatsApp: Available 24/7 — contact details provided within the tr66 platform
  • Email: [email protected]

tr66 aims to acknowledge all privacy-related enquiries within 24 hours and to provide a substantive response within 30 days. Where a request is complex or involves a large volume of data, we will notify you of any extension to this timeframe.

Privacy Questions? We're Available 24/7

If any part of this Privacy Policy is unclear, or if you'd like to exercise your data rights, our support team is available around the clock via Live Chat and WhatsApp.

Sign In to tr66

21+ only. Please play responsibly.